Many businesses know the nature of their problems and some know what needs to change. They also know that the combination of the top-down strategic focus and the bottom up improvement focus will deliver the step change they seek. But not surprisingly business wants evidence of what Lean can do for them. To provide this evidence we have developed a ‘Diagnostic’ which provides a rapid insight into what more can be achieved.
We believe that business needs a firm base on which to build service reviews and change. We also believe that business should not have to commit to investing significant cost without understanding what the potential for improvement is. So our diagnostic intervention is designed to examine:
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