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  • Collaborative Working Builds Business Benefits
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  • What is ISO 44001?
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  • Creating a People-Wise Organisation: A passion for the customer – not an obsession with cost saving
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  • Efficiency is the Enemy of Productivity
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  • Tips for Better Collaborative Working
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  • Thoughts on Alliances
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  • Developing a Collaborative Culture: The importance of leadership in establishing a collaborative culture
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  • Collaboration in the Public Sector
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  • The Lean Thinking Approach: Building the customer into your development programme
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  • Rethinking Quality: Why organisations need to reduce their focus on cost reduction and redefine their thinking around quality
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  • Why Aren’t We All Lean?
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  • Achieving Sustainable Improvement: Why you should consider Lean Sigma
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  • The Art of Thinking
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  • May the Force be With You
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  • Can You Hear the Voice of the Customer?
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  • Why Efficiency Doesn’t Work!: Understanding practical obstacles to ‘more for less’
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  • The Rules of the (Creative) Business Game
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  • Can Outsourcing Deliver Value for Money?
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  • Traditional V’s Future Mindset
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  • Making Lean Thinking Sustainable: Continuous improvement and respect for people
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  • Value for Money: Do the Maths: Understanding what we mean by the value of services
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  • The Recipe for the Right Kind of Change
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  • Lean in Balance: Combining use of Lean Thinking with the Balanced Scorecard
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  • Achieving Sustainable Improvement: Why you should consider Lean Sigma
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  • Hunting for 21st Century Answers: The new fundamentals of management and leadership
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  • Systems Thinking: Why it is important
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  • Lean or Six Sigma: Where Should We Start? Which Approach is Right for You?
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  • Is the Focus on Efficiency Killing Quality of Service?
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  • Better Partnership Working
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